FAQ Questions & Answers for Ayufinity
Q: What is Ayufinity?
Ayufinity is a holistic wellness brand that blends the ancient science of Ayurveda with modern-day needs. We offer natural products, personalized consultations, and lifestyle support to help you achieve lasting balance and well-being.
Q: Are Ayufinity products and services backed by science?
Yes. At Ayufinity, all our products and services are rooted in the ancient science of Ayurveda and validated through modern scientific understanding. Our formulations are developed by certified Ayurvedic experts using ingredients that have both traditional and peer-reviewed scientific support for their efficacy. We also ensure our relevant products comply with quality standards like AYUSH, FSSAI, and relevant safety regulations. Our wellness consultations follow a personalized, evidence-based approach to healing that integrates Ayurvedic diagnostics with lifestyle and dietary insights.
Q: Are your products suitable for all skin/hair types?
Most of our formulations are made to suit all types, but we also offer personalized recommendations based on your body constitution/disease.
Q: Are Ayufinity products 100% natural and Ayurvedic?
Yes, all our products are formulated using time-tested Ayurvedic ingredients and are free from harmful chemicals and synthetic preservatives like parabens, or synthetic fragrances.
Q: Are Ayufinity products vegan and cruelty-free?
Absolutely! All products are Vegan, ensuring no animal-derived ingredients or animal testing. We use plant-based ingredients like coconut-derived cleansers and sugarcane juice powder.
Q: How are Ayufinity products packaged?
We use eco-friendly, biodegradable packaging to align with our sustainability ethos. All packaging is BPA-free and food-grade, ensuring safety and freshness.
Q: How do I book an Ayurvedic consultation?
You can book online through our website or contact us on WhatsApp (+918800112231, +918800112232). Our certified Ayurvedic doctors will guide you through a personalized healing plan. Services are accessible globally via secure telehealth platforms, subject to regional regulations.
Are your doctors qualified?
Absolutely. Our consultants are Carefully Chosen qualified BAMS/MD (Ayurvedic) doctors with years of clinical experience, and have got good results in their field of consultations.
Q: How long will my order take to arrive?
Orders are usually dispatched within 1–2 business days and delivered in 3–7 days depending on your location. However, please check our terms and conditions for details.
Q: Do you offer international shipping?
Yes, we ship select products internationally. You can check shipping availability during checkout.
Q: What are the shipping costs and delivery times?
- India: Free shipping on orders above ₹499. Standard delivery: 3–7 business days.
- International (USA, EU, UAE): Shipping costs vary by region (e.g., $5–$15). Delivery: 7–14 business days. Track your order on our website or contact support@ayufinity.com.
- Ayurvedic profile, dosha type, diet & lifestyle inputs.
- Health history and wellness goals
- Pulse/heart rate and physiological signals (if applicable)
- Medical history, current symptoms, medications (if shared during consultation)
- Information shared during doctor/yoga/diet expert consultations.
- Payment and billing details
- usage of the services and history of the appointments
- financial information such as bank accounts, credit and debit card details or other payment instrument details
- physical, physiological and mental health condition
- information received by body corporate under lawful contract or otherwise
- visitor details as provided at the time of registration or thereafter; and
- Telephone calls/Conference calls data records.
Q: What’s your return/refund policy?
If you're not satisfied with a product, contact us within 7 days of delivery. We accept returns on unused, sealed items. Customized products and consultations/plans are non-refundable.
Q: How can I stay updated with Ayufinity?
Follow us on Facebook/Instagram (@Ayufinity) for tips, promotions, and live events. Join our Ayufinity Wellness loop group(on Facebook/Instagram) to connect with other wellness enthusiasts, share reviews, and participate in challenges like #AyufinityGlow.
Q: Can I share my Ayufinity experience on social media?
Yes! Post your experience with our products or services on Facebook, Instagram, or X using #AyufinityGlow or #AyufinityWellnessloop. Tag us (@AyufinityWellness) for a chance to be featured in our Ayufinity Wellness loop group or on our website.
Q: How can I contact Ayufinity for support?
Reach us at contact@ayufinity.com or through our website’s contact form. For real-time updates, follow us on Facebook/Instagram/YouTube (@Ayufinity). Our help team responds within 24 hours.
Q: Are your products safe during pregnancy or for children?
Many of our products are gentle and safe, but we recommend consulting your doctor or our Ayurvedic experts before use in such cases.
Q: Can I request deletion of my data?
Absolutely. You can email us at support@ayufinity.com to request deletion or review of your data at any time.
